The player from Slovakia had her account blocked coppia to an attempt to withdraw winnings to someone else's card. We rejected the complaint because the player didn't respond to our messages and questions.
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The player from Portugal complained about her overall experience Per the casino. Mainly about the casino's cashout policy, according to which new players are only allowed to withdraw at a rate of €500 per month. Thanks to this complaint, we became aware that the casino had lowered its withdrawal limits, and updated the information in our review of the casino.
The player from Italy has submitted all the documents required for the verification. Nevertheless, he’s experiencing difficulties withdrawing his funds.
The player from Switzerland has requested to close his account due to gambling addiction but the casino didn’t comply. Player’s complaint has been resolved successfully.
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Furthermore, there’s the opportunity to land 50 free spins as part of the welcome package. The good news is that you can choose from a wide range of slot games to use your free spins, with Pyramid Spin, Demon Diamond, and Scratch King being eligible games for this offer.
I hope the above information will clarify the situation. Please feel free to revert back to our customer service team if needed by contacting us varco chat or email ([email protected]).
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